Online Purchases Standard Delivery
Twinkle Little Ones will try to deliver all stocked items within 1-3 weeks. For items that need to be delivered from our Japan factory, it could take a bit longer than the standard delivery time. Courier costs are stated at the check-out, which is $15 for orders below $80, and free for orders above $80. We deliver anywhere in Singapore, with the exception of offshore islands and restricted zones.
Orders are delivered between 9am and 10pm, Mon to Sat, not including public holidays. If orders are undelivered during the first try, our courier will contact you to arrange another delivery attempt. We will attempt delivery up to 3 times before returning your order to the warehouse. If you require additional delivery after that, another round of courier fees will have to be charged. Exceptional circumstances beyond our control such as bad weather or courier delays may cause your order to take longer to deliver.
During peak season, sale periods and holiday seasons, delivery may take longer.
You will be contacted within 5 working days from the date of purchase for delivery arrangement.
For delivery enquire please email firstname.lastname@example.org.
Effective on 01 April 2020